Privacy Policy

Last Updated: 11/13/2025

Our Commitment to Your Privacy

Potent Imports is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our vehicle importation and listing services.

1. Information We Collect

1.1 Personal Information

When you use our services, we may collect:

  • Contact Information: Name, email address, phone number, physical address
  • Vehicle Information: Details about vehicles you wish to import or sell
  • Financial Information: Payment details for our services (not stored, processed via secure payment gateways)
  • Identification: Copies of ID, driver's license (for importation services)
  • Vehicle Documentation: Ownership documents, logbooks (for listing services)

1.2 Automatically Collected Information

  • IP address and browser type
  • Pages visited and time spent on site
  • Referring website
  • Device information

1.3 Vehicle Photos

Photos uploaded through our submission system are stored on Cloudinary (third-party image hosting) and used solely for vehicle advertising purposes.

2. How We Use Your Information

We use your information to:

  • Provide vehicle importation services
  • List vehicles for sale on your behalf
  • Communicate with you about services, inquiries, and updates
  • Process payments and maintain transaction records
  • Comply with legal and regulatory requirements
  • Improve our website and services
  • Send promotional materials (with your consent)

3. Information Sharing & Disclosure

3.1 Vehicles Listed On Behalf

When listing a vehicle on your behalf, we publicly display:

  • Vehicle details and specifications
  • Photos you provide
  • Your contact information (name, phone, email) so buyers can reach you directly

Important: By listing your vehicle with us, you consent to your contact information being publicly displayed to potential buyers.

3.2 Third-Party Service Providers

We may share information with:

  • Shipping and logistics companies
  • Customs clearing agents
  • Payment processors
  • Cloud storage providers (Cloudinary for images)
  • Email service providers

3.3 Legal Requirements

We may disclose information when required by law, court order, or governmental regulation.

3.4 What We Don't Do

  • We do NOT sell your personal information to third parties
  • We do NOT share your data for marketing purposes without consent
  • We do NOT store credit card information on our servers

4. Data Security

We implement appropriate security measures to protect your personal information:

  • Encrypted data transmission (HTTPS/SSL)
  • Secure database storage (MongoDB with authentication)
  • Access controls and authentication
  • Regular security updates and monitoring

However, no internet transmission is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

5. Data Retention

We retain your information:

  • For active listings: Duration of listing + 1 year
  • For importation services: Duration of service + 3 years (for records)
  • For inquiries: Up to 2 years
  • As required by law or regulation

6. Your Privacy Rights

You have the right to:

  • Access: Request a copy of your personal data
  • Correction: Request correction of inaccurate information
  • Deletion: Request deletion of your data (subject to legal requirements)
  • Opt-out: Unsubscribe from marketing communications
  • Object: Object to processing of your data for certain purposes

To exercise these rights, contact us at imports@potent-dynamics.com

7. Cookies

We use cookies to:

  • Remember your preferences
  • Analyze website traffic and performance
  • Improve user experience

You can disable cookies in your browser settings, but this may affect website functionality.

8. Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect information from children.

9. Contact Us

For privacy-related questions or to exercise your rights, contact:

Email: imports@potent-dynamics.com

Phone: +254 702 871 139

Address: Kiambu Road, Opposite Edenville, Next to Total, Nairobi, Kenya

By using Potent Imports services, you acknowledge that you have read and understood this Privacy Policy.